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Custom Solutions for Dell by Ergotron

Dell™ Product Support

Custom Solutions for Dell by Ergotron

Dell and Ergotron have teamed together for true innovation in computer workspace systems. Check below for technical support resources related to your solution.


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Dell Compact Charging Cart

Dell Compact Charging Cart - 36 devices

Dell SKU: 210-ALBL
Ergotron P/N: K001581

Product Information

Learn More Web Page
Quick Reference Guide (PDF 14 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 16 MB)
video intro screen
 

Service Kits

Kit Part # Comments
3180 Series Replacement Dock
06-237 For Chromebook 3180 and Latitude 3180 laptops. Includes 1 dock with 6 device slots. Can be installed by customer
3189 Series Replacement Dock 06-238 For Chromebook 3189 and Latitude 3189 laptops. Includes 1 dock with 6 device slots. Can be installed by customer
Right Angle Connector Kit for larger devices 06-242 For devices with larger screens. Connectors route power cables for laptops. Includes 36 connectors. Can be installed by customer
Right Angle Connector for larger devices 06-141 For devices with larger screens. Connector routes power cable for laptop. Includes 1 connector. Can be installed by customer
Controller Box Replacement Kit
05-086 Requires installation by certified technician. For Dell Compact Charging Cart. 100-120V
Cart Power Cord 06-243 Can be installed by customer
Cart Power Cord Wrap
05-087 Requires installation by certified technician
Shelf Divider Kit
06-244 Includes 5 dividers. Can be installed by customer
Shelf Divider Removal Tool
06-245 Can be used by customer
Replacement Keys
06-246 2 sets of 2 keys
Floor/Wall Security Kit
K001324 Optional accessory kit. Can be installed by customer
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. Five-unit minimum per location
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit per location
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum per location
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum per location
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Docking Kits for Compact Charging Cart Docking Kits installed

Docking Kits for Compact Charging Cart

For Latitude 3180 & Chromebook 3180
Dell SKU: 409-BCUO
Ergotron P/N: K001585

Product Information

Learn More Web Page
Quick Reference Guide (PDF 5.5 MB)


For Latitude 3189 & Chromebook 3189
Dell SKU: 409-BCUM
Ergotron P/N: K001586

Product Information

Learn More Web Page
Quick Reference Guide (PDF 5.5 MB)


Service Kits

Kit Part # Comments
3180 Series Replacement Dock
06-237 For Chromebook 3180 and Latitude 3180 laptops. Includes 1 dock with 6 device slots. Can be installed by customer
3189 Series Replacement Dock 06-238 For Chromebook 3189 and Latitude 3189 laptops. Includes 1 dock with 6 device slots. Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Network-Ready Charging Cart

Dell Mobile Computing Cart, Managed (Jan 2016 release)

Dell SKU: 210-AHPM
Ergotron P/N: K001454

Product Information

Learn More Web Page
Quick Reference Guide (PDF 13 MB)
Maintenance Schedule (PDF 260 KB)


Dell Mobile Computing Cart, Managed

Dell SKU: CARTMA
Ergotron P/N: K001283

Product Information

Learn More Web Page
Quick Reference Guide (PDF 2 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 12 MB)
video intro screen
 

Service Kits

Kit Part # Comments
Right Angle Connector Kit for Latitude E5540 Tech Sheet K001425 Connectors route power cables for laptops. Includes 30 connectors. Not available for sale from Ergotron. Can be installed by customer
Right Angle Connector for Latitude E5540 06-141 Connector routes power cable for laptop. Single connector. Can be installed by customer
Casters K000949 Requires installation by certified technician
Controller Box Replacement Kit
05-079 Requires installation by certified technician. For Dell PS 2.0 carts. 100-120V~/220-240V~
120V Controller Box
Tech Sheet
K001321 Requires installation by certified technician. For Dell PS 1.0 carts
230V Controller Box
Tech Sheet
K001322 Requires installation by certified technician. For Dell PS 1.0 carts.
Fans
Tech Sheet
K001323 Requires installation by certified technician
Notebook Shelf
Tech Sheet
K001318 Can be installed by customer
Adapter Tray
Tech Sheet
K001319 Can be installed by customer
Lock/pawls
Tech Sheet
K001320 Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys K001017 Set of 2 keys
Floor/Wall Security Kit
Tech Sheet
K001324 Can be installed by customer. Optional accessory kit
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. Five-unit minimum per location
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit per location
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum per location
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum per location
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Managed Charging Cart (Latitude 13 Education Series)

Dell Managed Charging Cart - Latitude 13 Education Series

Dell SKU: CARTMAL
Ergotron P/N: K001381

Product Information

Learn More Web Page
Quick Reference Guide (PDF 3.7 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 5.3 MB)
video intro screen
 

Service Kits

Kit Part # Comments
Laptop Dock Kit
 
K001374 Can be installed by customer. For Latitude 13 Education Series Laptop. Includes 1 dock, 2 rails
Casters
 
K000949 Requires installation by certified technician
120V Controller Box
Tech Sheet
K001321 Requires installation by certified technician
Fans
Tech Sheet
K001323 Requires installation by certified technician
Notebook Shelf
Tech Sheet
K001318 Can be installed by customer
Adapter Tray
Tech Sheet
K001319 Can be installed by customer
Lock/pawls
Tech Sheet
K001320 Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys
 
K001017 Set of 2 keys
Floor/Wall Security Kit
Tech Sheet
K001324 Can be installed by customer. Optional accessory kit
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. Five-unit minimum per location
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit per location
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum per location
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum per location
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Unmanaged Charging Cart

Dell Mobile Computing Cart, Unmanaged (Jan 2016 release)

Dell SKU: 210-AHPN
Ergotron P/N: K001478

Product Information

Learn More Web Page
Quick Reference Guide (PDF 13 MB)
Maintenance Schedule (PDF 260 KB)


Dell Mobile Computing Cart, Unmanaged

Dell SKU: CARTUMA
Ergotron P/N: K001285

Product Information

Learn More Web Page
Quick Reference Guide (PDF 2 MB)
Maintenance Schedule (PDF 260 KB)

Instructional Video

Download (MP4 12 MB)
video intro screen
 

Service Kits

Kit Part # Comments
Right Angle Connector Kit for Latitude E5540 Tech Sheet K001425 Connectors route power cables for laptops. Includes 30 connectors. Not available for sale from Ergotron. Can be installed by customer
Right Angle Connector for Latitude E5540 06-141 Connector routes power cable for laptop. Single connector. Can be installed by customer
Casters K000949 Requires installation by certified technician
Controller Box Replacement Kit
05-079 Requires installation by certified technician. For Dell PS 2.0 carts. 100-120V~/220-240V~
120V Controller Box
Tech Sheet
K001321 Requires installation by certified technician. For Dell PS 1.0 carts
230V Controller Box
Tech Sheet
K001322 Requires installation by certified technician. For Dell PS 1.0 carts.
Fans
Tech Sheet
K001323 Requires installation by certified technician
Notebook Shelf
Tech Sheet
K001318 Can be installed by customer
Adapter Tray
Tech Sheet
K001319 Can be installed by customer
Lock/pawls
Tech Sheet
K001320 Can be installed by customer. Includes 1 lock, 1 upper compartment lock pawl, 1 door lock pawl
Replacement Keys K001017 Set of 2 keys
Floor/Wall Security Kit
Tech Sheet
K001324 Can be installed by customer. Optional accessory kit
Product Integration
Tier 3
SRVC-PI-03 Hardware and cabling set-up by certified professional. Five-unit minimum per location
Product Integration
Single Unit
SRVC-SPI-1 Hardware and cabling set-up by certified professional. Single-unit per location
Annual Service Contract
Platinum Level
SRVC-AMUTAB-P Twelve-month maintenance contract. Ten-unit minimum per location
Annual Service Contract
Gold Level
SRVC-AMUTAB-G Twelve-month maintenance contract. Ten-unit minimum per location
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Docking Kits for Managed/Unmanaged Carts Docking Kits installed

Docking Kits for Managed/Unmanaged Charging Carts

For Latitude 3180 & Chromebook 3180
Dell SKU: 409-BCUL
Ergotron P/N: K001591

Product Information

Learn More Web Page
Quick Reference Guide (PDF 17.5 MB)


For Latitude 3380
Dell SKU: 409-BCUN
Ergotron P/N: K001590

Product Information

Learn More Web Page
Quick Reference Guide (PDF 17.5 MB)


For Latitude 13 Education Series
Dell SKU: 409-BBDB
Ergotron P/N: K001373

Product Information

Learn More Web Page
Quick Reference Guide (PDF 11 MB)


For Latitude 11 Education Series
Dell SKU: 409-BBEZ
Ergotron P/N: K001424

Product Information

Learn More Web Page
Quick Reference Guide (PDF 5 MB)


For Chromebook 11
Dell SKU: 409-BBFB
Ergotron P/N: K001441

Product Information

Learn More Web Page
Quick Reference Guide (PDF 5 MB)


Service Kits

Kit Part # Comments
3180 Series Replacement Dock
 
06-240 For Latitude 3180 and Chromebook 3180 laptops. Includes 1 dock. Can be installed by customer
3880 Series Replacement Dock
 
06-239 For Latitude 3380 laptop. Includes 1 dock. Can be installed by customer
Latitude 13 Series Replacement Dock
 
K001374 For Latitude 13 Education Series laptop. Includes 1 dock, 2 rails. Can be installed by customer
Latitude 11 Series Replacement Dock
 
06-134 For Latitude 11 Education Series laptop. Includes 1 dock. Can be installed by customer
Chromebook 11 Series Replacement Dock
 
06-142 For Chromebook 11 laptop. Includes 1 dock. Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Station

Dell Mobile Computing Station 2.0

Not available for purchase after 2012. Product no longer actively supported.

Dell SKU: 330-9367
Ergotron P/N: K001002

Product Information

Product Sheet (PDF 288 KB)
Quick Reference Guide (PDF 4.6 MB)
Maintenance Schedule (PDF 260 KB)
Online Service Manual

Cisco Wireless-N Access Point

Quick Start Guide (PDF 1.2 MB)
User Guide (PDF 7.0 MB)
Installation Service Manual (PDF 1.1 MB)
Software Download (@cisco.com)

Dell PowerConnect™ 3524 Switch

Command Line Interface (CLI) Guide (PDF 16.6 MB)
User Guide (PDF 20.7 MB)
Spec Sheet (PDF 290 KB)
Software Download (@dell.com)

Service Kits

Kit Part # Comments
Controller Box
 
K001005 Requires installation by certified technician
Inlet Power Box
 
K001027 Requires installation by certified technician
Fan
 
K001007 Requires installation by certified technician
Power/Temp LED
 
K000947 Requires installation by certified technician
Caster, fixed
 
K001009 Requires installation by certified technician
Caster, swivel
 
K001010 Requires installation by certified technician
DC Power Dongle
 
K000952 Requires installation by certified technician
DC Power Dongle,
24 pack
K001231 Requires installation by certified technician
RJ45 Dongle
 
K001012 Requires installation by certified technician
Docking Station
 
K001013 Requires installation by certified technician
Dock Partitions
tech sheet
K001014 Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable
tech sheet
K000951 Can be installed by customer
Ethernet Switch
tech sheet
K001029 Can be installed by customer
Door Lock
tech sheet
K001016 Can be installed by customer. Also includes set of 2 keys
Door Keys
 
K001017 Set of 2 keys
Caster Keys
 
K001090 Set of 2 keys
Handle
tech sheet
K000956 Can be installed by customer. Also includes handle tool
Handle Tool
 
K000962 Tool for handle installation
Upper Netbook Guide
tech sheet
K001020 Can be installed by customer
AC Adapter
tech sheet
K001021 Can be installed by customer. Includes 2 power cords
Cord Bay
tech sheet
K001022 Can be installed by customer
9 mm Strain Relief
tech sheet
K001065 Can be installed by customer. For North America only
WAP
tech sheet
K001028 Can be installed by customer
WAP Cage
tech sheet
K001071 Can be installed by customer
Power Cord
tech sheet
K001006 Can be installed by customer. Plug = North America, NEMA 5-15
Anti-Static Mat
 
K000963 Can be installed by customer
Upper Door
tech sheet
K001072 Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Dell Mobile Computing Station

Dell Mobile Computing Station

Not available for purchase after 2011. Product no longer actively supported.

Dell SKU: 330-4381
Ergotron P/N: K000978

Product Information

Product Sheet (PDF 220 KB)
Quick Reference Guide (PDF 2.4 MB)
Maintenance Schedule (PDF 260 KB)

Wireless-N Gigabit Security Router with VPN

Quick Start Guide (PDF 930 KB)
User Guide (PDF 6.6 MB)
Installation Service Manual (PDF 230 KB)

24-Port 10/100 Switch

Quick Start Guide (PDF 3.1 MB)
Installation Service Manual (PDF 220 KB)

Service Kits

Kit Part # Comments
Controller Box
 
K000980 Requires installation by certified technician
Power Cord
 
K000979 Requires installation by certified technician
Fan
 
K000946 Requires installation by certified technician
Power/Temp LED
 
K000947 Requires installation by certified technician
Caster, fixed
 
K000948 Requires installation by certified technician
Caster, swivel
 
K000949 Requires installation by certified technician
DC Power Dongle
 
K000952 Requires installation by certified technician
DC Power Dongle,
24 pack
K001231 Requires installation by certified technician
RJ45 Dongle
 
K000953 Requires installation by certified technician
Docking Station
 
K000954 Requires installation by certified technician
Dock Partitions
manual
K000959 Can be installed by customer. Includes 1 left partion, 3 center partitions, 1 right partition
Ethernet Cable
manual
K000951 Can be installed by customer
Lock
manual
K001088 Can be installed by customer. Includes 2 keys
Silver Keys
 
K000961 Set of 2 keys
Black Keys
 
K001087 Set of 2 keys
Handle
manual
K000956 Can be installed by customer. Includes tool
Handle Tool
 
K000962 Tool for handle installation
Upper Netbook Guide
manual
K000957 Can be installed by customer
AC Adapter
manual
K000958 Can be installed by customer. Includes power cord
Cord Bay
manual
K000960 Can be installed by customer
Anti-Static Mat
 
K000963 Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Technical Assistance


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Resources


Product Information

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