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Support for HP Device Management

Custom Solutions for HP by Ergotron

HP and Ergotron have teamed together for true innovation in device management. Check below for technical support resources related to your solution.

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HP 30-Notebook Managed Charging Cart

HP 30 Managed Charging Cart

Not available for purchase after 2019. Product supported through December 2022.

HP SKU: T9E85AA or QL490AA

Product Information - for T9E85AA

Learn More Web Page
Data Sheet (PDF 360 KB)
Quick Specs (PDF 105 KB)

Product Information - for QL490AA

Learn More Web Page
Data Sheet (PDF 257 KB)
Quick Specs (PDF 153 KB)

Instructional Video

Download (MP4 13 MB)

Service Kits

Kit	Part #	Comments
AC Adapter	K001161	Requires installation by certified technician
Controller Box 30-unit	05-080	Requires installation by certified technician. For locales with 120V and 230V power. Use with version 2 carts T9E85AA & T9E86AA
Controller Box 120V/30-unit	K001162	Requires installation by certified technician. For locales with 120V power. Use with version 1 carts QL490AA & H4F31AA
Fan (5V), inside guards	K001166	Requires installation by certified technician
Fan (12V), inside guards	K001167	Requires installation by certified technician
Strain reliefs, cord clips manual	K001168	Can be installed by customer. One each: 7mm & 9mm strain reliefs; 5mm, 7mm & 9mm cord clips
Adapter Cradle Assy manual	K001170	Can be installed by customer
Aux Outlet Cover manual	K001171	Can be installed by customer
Door Lock (Front/Back) manual	K001173	Can be installed by customer. One lock for use on front or back doors
Door Lock w/ Bar Assy (Front) manual	K001174	Can be installed by customer. One lock & bar assembly for use on front doors
Door Lock (Top) manual	K001175	Can be installed by customer. One lock for use on top compartment
Ethernet Cord manual	K001176	Can be installed by customer
Fan/Vent Cover/Cord Wrap Bay manual	K001177	Can be installed by customer
Replacement Keys	K001178	For use with all compartments: front, back, top. Set of two keys
Notebook Shelf manual	K001246	Can be installed by customer. Includes four pins
Notebook Shelf, 10 Pack manual	K001241	Can be installed by customer
Extra Pins manual	K001180	Can be installed by customer. Four extra pins for Notebook Shelves
Outer Fan Cover manual	K001181	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

HP 20-Notebook Managed Charging Cart

HP 20 Managed Charging Cart

Not available for purchase after 2019. Product supported through December 2022.

HP SKU: T9E83AA or QL489AA

Product Information - for T9E83AA

Learn More Web Page
Data Sheet (PDF 360 KB)
Quick Specs (PDF 105 KB)

Product Information - for QL489AA

Learn More Web Page
Data Sheet (PDF 257 KB)
Quick Specs (PDF 153 KB)

Instructional Video

Download (MP4 13 MB)

Service Kits

Kit	Part #	Comments
AC Adapter	K001161	Requires installation by certified technician
Controller Box 20-unit	05-081	Requires installation by certified technician. For locales with 120V and 230V power. Use with version 2 carts T9E83AA & T9E84AA
Controller Box 120V/20-unit	K001163	Requires installation by certified technician. For locales with 120V power. Use with version 1 carts QL489AA & QL488AA
Fan (5V), inside guards	K001166	Requires installation by certified technician
Fan (12V), inside guards	K001167	Requires installation by certified technician
Strain reliefs, cord clips manual	K001168	Can be installed by customer. One each: 7mm & 9mm strain reliefs; 5mm, 7mm & 9mm cord clips
Adapter Cradle Assy manual	K001170	Can be installed by customer
Aux Outlet Cover manual	K001171	Can be installed by customer
Door Lock (Front/Back) manual	K001173	Can be installed by customer. One lock for use on front or back doors
Door Lock w/ Bar Assy (Front) manual	K001174	Can be installed by customer. One lock & bar assembly for use on front doors
Door Lock (Top) manual	K001175	Can be installed by customer. One lock for use on top compartment
Ethernet Cord manual	K001176	Can be installed by customer
Fan/Vent Cover/Cord Wrap Bay manual	K001177	Can be installed by customer
Replacement Keys	K001178	For use with all compartments: front, back, top. Set of two keys
Notebook Shelf manual	K001246	Can be installed by customer. Includes four pins
Notebook Shelf, 10 Pack manual	K001241	Can be installed by customer
Extra Pins manual	K001180	Can be installed by customer. Four extra pins for Notebook Shelves
Outer Fan Cover manual	K001181	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

HP Tablet Charging Module

Not available for purchase after 2018. Product no longer actively supported.

HP SKU: J6X15AA

Product Information

Data Sheet (PDF 225 KB)
Quick Specs (PDF 49 KB)

Instructional Video

Download (MP4 46 MB)

Service Kits

Kit	Part #	Comments
Back Panel Kit	06-131	Can be installed by customer
Single Holder	K001392	Can be installed by customer. For LAN Upgrade Kit
Security Screw & Wrench	K001306	Can be installed by customer
Tablet Divider (Single)	K001307	Can be installed by customer
North America Power Cord	K001308	Can be installed by customer
Europe Power Cord	K001309	Can be installed by customer
UK Power Cord	K001310	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

HP Multi-Tablet Charging Module

Not available for purchase after 2015. Product no longer actively supported.

HP SKU: H4W98AA

Product Information

Data Sheet (PDF 80 KB)
Quick Specs (PDF 16 KB)

Instructional Video

Download (MP4 30 MB)

Service Kits

Kit	Part #	Comments
Security Screw & Wrench	K001306	Can be installed by customer
Tablet Divider (Single)	K001307	Can be installed by customer
North America Power Cord	K001308	Can be installed by customer
Europe Power Cord	K001309	Can be installed by customer
UK Power Cord	K001310	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

HP 30-Notebook Charging Cart

HP 30 Charging Cart

Not available for purchase after 2018. Product no longer actively supported.

HP SKU: T9E86AA or H4F31AA

Product Information - T9E86AA

Data Sheet (PDF 360 KB)
Quick Specs (PDF 105 KB)

Product Information - H4F31AA

Data Sheet (PDF 160 KB)
Quick Specs (PDF 153 KB)

Instructional Video

Download (MP4 13 MB)

Service Kits

Kit	Part #	Comments
AC Adapter	K001161	Requires installation by certified technician
Controller Box 30-unit	05-080	Requires installation by certified technician. For locales with 120V and 230V power. Use with version 2 carts T9E85AA & T9E86AA
Controller Box 120V/30-unit	K001162	Requires installation by certified technician. For locales with 120V power. Use with version 1 carts QL490AA & H4F31AA
Fan (5V), inside guards	K001166	Requires installation by certified technician
Fan (12V), inside guards	K001167	Requires installation by certified technician
Strain reliefs, cord clips manual	K001168	Can be installed by customer. One each: 7mm & 9mm strain reliefs; 5mm, 7mm & 9mm cord clips
Adapter Cradle Assy manual	K001170	Can be installed by customer
Aux Outlet Cover manual	K001171	Can be installed by customer
Door Lock (Front/Back) manual	K001173	Can be installed by customer. One lock for use on front or back doors
Door Lock w/ Bar Assy (Front) manual	K001174	Can be installed by customer. One lock & bar assembly for use on front doors
Door Lock (Top) manual	K001175	Can be installed by customer. One lock for use on top compartment
Ethernet Cord manual	K001176	Can be installed by customer
Fan/Vent Cover/Cord Wrap Bay manual	K001177	Can be installed by customer
Replacement Keys	K001178	For use with all compartments: front, back, top. Set of two keys
Notebook Shelf manual	K001246	Can be installed by customer. Includes four pins
Notebook Shelf, 10 Pack manual	K001241	Can be installed by customer
Extra Pins manual	K001180	Can be installed by customer. Four extra pins for Notebook Shelves
Outer Fan Cover manual	K001181	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

HP 20-Notebook Charging Cart

HP 20 Charging Cart

Not available for purchase after 2018. Product no longer actively supported.

HP SKU: T9E84AA or QL488AA

Product Information - for T9E84AA

Data Sheet (PDF 360 KB)
Quick Specs (PDF 105 KB)

Product Information - for QL488AA

Data Sheet (PDF 160 KB)
Quick Specs (PDF 153 KB)

Instructional Video

Download (MP4 13 MB)

Service Kits

Kit	Part #	Comments
AC Adapter	K001161	Requires installation by certified technician
Controller Box 20-unit	05-081	Requires installation by certified technician. For locales with 120V and 230V power. Use with version 2 carts T9E83AA & T9E84AA
Controller Box 120V/20-unit	K001163	Requires installation by certified technician. For locales with 120V power. Use with version 1 carts QL489AA & QL488AA
Fan (5V), inside guards	K001166	Requires installation by certified technician
Fan (12V), inside guards	K001167	Requires installation by certified technician
Strain reliefs, cord clips manual	K001168	Can be installed by customer. One each: 7mm & 9mm strain reliefs; 5mm, 7mm & 9mm cord clips
Adapter Cradle Assy manual	K001170	Can be installed by customer
Aux Outlet Cover manual	K001171	Can be installed by customer
Door Lock (Front/Back) manual	K001173	Can be installed by customer. One lock for use on front or back doors
Door Lock w/ Bar Assy (Front) manual	K001174	Can be installed by customer. One lock & bar assembly for use on front doors
Door Lock (Top) manual	K001175	Can be installed by customer. One lock for use on top compartment
Ethernet Cord manual	K001176	Can be installed by customer
Fan/Vent Cover/Cord Wrap Bay manual	K001177	Can be installed by customer
Replacement Keys	K001178	For use with all compartments: front, back, top. Set of two keys
Notebook Shelf manual	K001246	Can be installed by customer. Includes four pins
Notebook Shelf, 10 Pack manual	K001241	Can be installed by customer
Extra Pins manual	K001180	Can be installed by customer. Four extra pins for Notebook Shelves
Outer Fan Cover manual	K001181	Can be installed by customer
Other replacement parts may be available. Contact Ergotron for more information about parts and kits, for warranty part replacement or to purchase kits

Technical Assistance

Toll Free: 800-888-8458

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Resources

Photo Library

HP SKU Matrix (Device Management)